Top Tip #2

This is the second in a series of videos designed to help you create very engaging onboarding experiences for your organization. My next tip is something that we feel is fundamental to any engaging experience, and that is data. We love data. Eli is driven by data, and that's what your onboarding experience should be underpinned by, too. So before you even think about reaching out to a technology provider, before you start to overhaul your experience, you should be gathering as much data as possible. Retention and attrition rates, dropout before day one, time to productivity, engagement figures, NPS scores, and anything else that you as an organization feel will define success. This data will not only help you in conversations with senior stakeholders, but also by benchmarking now, you can see direct improvements that occur after you've introduced your new onboarding initiative. And that means you can prove just how fantastically well it's working.