This year Eli Onboarding's NPS is +80 (up 26 points from 2025).
"An incredible 9% reduction in early attrition in under 2 years."
- Autism Unlimited
“87% of new hires would recommend us as a great place to work."
- Arcus FM
"100% graduate, intern and apprenticeship engagement, every year."
- NatWest Group
“100% of line managers consistently own onboarding at USS."
- USS
Internal mobility onboarding, that makes every move a success
Internal moves are too often treated as an admin task. A new title, a new start date, a different desk. But a promotion, a location or team change, or a step into people management is one of the biggest transitions an employee will make – and most organisations leave them to navigate it alone. Eli changes that, with personalised journeys built for specific transitions, tools to build new relationships quickly, and content and information that helps people perform faster in their new role.
Internal moves are treated as admin, not transitions
Most organisations treat an internal move as a tick-box exercise. The mover already knows the company, so they’ll be fine. But a new role, a new team and new expectations is a major transition – and without proper support, even your best people can struggle to make it stick. Eli gives every internal mover an experience that sets them up for success.
First-time managers are set up to struggle
Being brilliant at your current job doesn’t automatically make you a great manager or a strong performer in a more senior role. Yet most newly promoted employees receive little structured support to prepare them for the leap. Eli builds knowledge and confidence before they step into the role.
Networks and connections need to be rebuilt
An internal mover may know the business well, but their new team, new manager and new stakeholders are a different story. Without help to build those connections quickly, even experienced people can feel isolated in a new role. Eli connects internal movers with the people they need, before and after the transition.
Line managers don’t know how to support
Most line managers have no structured guidance on how to welcome and support an internal mover. Without a defined process and the appropriate knowledge and tasks, the transition is left to chance – and the mover’s success depends on who their manager happens to be. Eli gives every manager the tools to support internal moves consistently.
New team. New people. No plan to bring them together
When a new team or department is created, the individuals coming together often don’t know each other, have no shared context and no established ways of working. Eli can be configured to create a tailored journey for the whole team – connecting members before they come together and giving everyone the same starting point.
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What do our clients think?
Net Promoter Score
Ease of use
Our clients think Eli is extremely easy to use day-to-day, giving us 4.8 out of 5 stars.
Implementation
New clients rated our implementation process 5 out of 5 stars.
Admin, reneges and attrition
100% of clients agreed Eli reduced admin, reneges and early attrition
Improved early performance
100% of clients agreed that Eli sets their new hires up for success.
Client case studies
Keep your best people growing
When your best people move into new roles, how you support them determines whether they thrive or struggle. Properly supported internal movers settle faster, perform better and stay longer – turning every internal move into a long-term investment in your people.
See how people are feeling
Eli Insights™ gives HR teams and line managers real-time visibility of how an internal mover is settling into their new role. When engagement dips, Eli flags it early – so the right people can step in before a small issue becomes a bigger one.
Scale without losing consistency
Whether you’re supporting three internal moves this quarter or three hundred, Eli delivers the same quality of experience every time. No gaps because a manager was too busy to follow up. No variability based on who is handling the move.
Frequently Asked Questions
What is internal mobility onboarding?
Internal mobility onboarding is the structured process of supporting an employee through a move to a new role within the same organisation. It covers the period from when the move is confirmed through to the point where the individual is performing confidently in their new position. Done well, it reduces the time it takes to get up to speed, builds the right connections early and significantly increases the likelihood of the move being a long-term success.
Why do internal movers need structured onboarding support?
Internal movers face many of the same challenges as external new hires – a new role, a new team and new expectations – but typically receive far less structured support. The assumption is that because they already know the organisation, they’ll figure it out. In practice, poorly supported internal moves lead to underperformance, disengagement and regrettable attrition. Research consistently shows that organisations with structured internal mobility programmes retain talent more effectively and see faster time to performance in new roles.
Can Eli support different types of internal move?
Yes. Eli supports promotions, location and team changes, moves into people management and any other type of internal transition. Each mover receives a personalised journey tailored to their specific move – the content, tasks and communications they receive are built around their new role, team and circumstances, not a generic internal transfer template. First-time managers can receive content specifically designed to prepare them for leading people for the first time. Eli can also be configured for new team or department creation – connecting everyone coming together before they make the move, giving the whole team the same starting point.
How does Eli help line managers support an internal transition?
Eli gives line managers a clear, structured framework for supporting an internal mover – without adding to their workload. Automated reminders prompt managers to complete key check-ins at the right moments. Content gives them the context they need to have meaningful conversations. And Eli Insights™ flags if a mover’s engagement is dropping, so managers can step in early rather than finding out too late.
Does Eli require an integration to support internal mobility?
Eli integrates with a wide range of HRIS systems, but it does not require an integration to support internal mobility. Internal movers can be added to Eli manually or through a bulk upload in seconds, and their journey can be configured quickly. This makes it easy to get started even if internal moves do not flow through a standard ATS or onboarding workflow. Link to /integrations.
How quickly can Eli be set up for internal mobility?
Most Eli implementations for internal mobility can be configured and launched quickly, particularly where an organisation is already using Eli for pre-boarding or onboarding. The experience uses the same platform, and journeys for internal movers can often be built as an extension of existing content and workflows rather than from scratch.
