This year Eli Onboarding's NPS is +80 (up 26 points from 2025).
Award-winning onboarding software for retail. Built for high turnover and peak trading.
Eli is onboarding software for retail that gives every new starter a personalised digital experience from the moment they accept, handles the pre-boarding and onboarding paperwork ahead of day one, and gives store and area managers a live view of how each person is feeling. Eli scales easily, making seasonal hiring simple, and creating a bespoke onboarding plan for those temporary employees effortless. Less admin, fewer reneges, faster time to the shop floor.
Award-winning onboarding technology #whoopwhoop
Offer to day one
New starters get an interactive digital space that introduces them to your culture, gets their documentation done ahead of time and builds a sense of belonging before they ever step behind the counter.
Compliance, handled automatically
Paperwork for retail teams is streamlined through automated checks and timely reminders. Eli manages the essential regulatory tasks and nudges people as deadlines approach, so nobody has to chase.
Spot flight risk before it's too late
Store managers rarely have visibility of how a new starter is feeling before they arrive. Eli Insights™ gives you live engagement data and flags people who are at risk of dropping out, so managers can step in early rather than find out on day one.
Proven financial ROI
Deliver measurable financial impact across every retail store. Eli helps you cut administrative burden, reduce offer reneges, and limit early attrition, giving your sales assistants a better start that drives early performance on the shop floor. Our clients use Eli to avoid the cost of early attrition, and they measure it.
What do our clients think about Eli?
Net Promoter Score
Ease of use
Our clients think Eli is extremely easy to use day-to-day, giving us 4.8 out of 5 stars.
Implementation
New clients rated our implementation process 5 out of 5 stars.
Support
Clients rated the support they received from Eli 5 out of 5 stars.
Reduced admin
100% of clients agreed that Eli reduced the amount of admin they had to manage.
Reduced reneges
100% of clients agreed that Eli had reduced dropout before day one.
Reduced attrition
100% of clients agreed that Eli had helped to reduce early attrition.
Early performance
100% of clients agreed that Eli sets their new hires up for success.
Real time reporting
Our MI dashboard tracks the indicators that matter and analyses trends across your store network, so you always know where you stand.
Compliance completed
Make sure compliance tasks are completed on time, every time. Monitor, track and manage in real time, and let Eli nudge people automatically as deadlines approach.
Unparalleled data analysis
Eli Insights™ tracks and analyses millions of data points to give every new starter a bespoke engagement score. In real time, at every point in their journey, the platform can even take action on your behalf.
Manage every internal team
Coordinating a retail hire can involve head office, the store team and a regional manager. Eli supports every team and every person involved in your hiring process.
Keeping your data secure
We take data security very seriously, which is why we are ISO 27001 certified. You can find out more about data security here.
Data security at Eli
No content, no problem
Eli comes with pre-built content, checklists and training modules ready to tailor for store teams. Our in-house creative specialists can also support you with everything from copywriting to video.
Pricing
Frequently Asked Questions
How does Eli Onboarding address the rapid staff turnover often seen in the retail sector?
In retail, achieving rapid employee competency is essential. As the leading onboarding software for retail, Eli Onboarding streamlines the induction process by automating administrative tasks and delivering core learning content immediately upon hire. This approach empowers store managers to prioritise customer service over manual paperwork, ensuring that all team members are fully engaged and compliant from their very first day.
Can Eli Onboarding accommodate seasonal recruitment surges?
Certainly. We recognise that retail recruitment often peaks during busy trading periods. Our platform is engineered to scale, enabling you to manage the onboarding of large cohorts of staff members simultaneously across multiple locations. By digitising the entire workflow, Eli Onboarding removes logistical barriers, ensuring your workforce is prepared and operational for your busiest seasons.
Is Eli Onboarding appropriate for retail businesses with multiple store locations?
Yes, the platform is ideally suited for multi-site retail operations. As a cloud-based, mobile-optimised solution, Eli Onboarding allows store and area managers to monitor team progress in real-time. This ensures that onboarding standards remain consistent across your entire estate, regardless of the size or geographical distribution of your store network.
How does the platform facilitate mobile-first onboarding for store associates?
We understand that retail staff are frequently on the shop floor rather than at a desk. Eli Onboarding is designed to be fully accessible on any device, allowing your team to complete their induction, review documentation, and finish training content via smartphone or tablet. This flexibility improves engagement rates and ensures that onboarding integrates naturally into the dynamic retail working environment.
Does Eli Onboarding support retail compliance and record-keeping?
Yes. From health and safety policies to age-restricted sales protocols and standard operating procedures, Eli Onboarding maintains a comprehensive digital audit trail. This enables you to give new employees access to critical policies and to confirm acknowledgement in real time, providing area managers with clear visibility and ensuring full compliance across all retail locations.
How does the platform ensure data security for onboarding?
We take data security seriously. Eli is both ISO27001:2022 and Cyber Essentials certified, providing the robust security framework required by global financial institutions.
Is there a version of Eli designed for rapid deployment or smaller teams?
Yes, our Eli Go onboarding solution is built for organisations that require a fast-to-market approach without compromising on high-quality engagement. It offers a streamlined set of core features designed to get your onboarding journeys live quickly and efficiently.
How does Eli support short pre-boarding lead times for seasonal or shop floor staff?
Retail hiring often operates on tight schedules with start dates under a month away. Eli allows you to deploy accelerated, role-based onboarding journeys so new hires complete essential paperwork and compliance checks ahead of day one, no matter how short the turnaround. Eli also ensures new hires arrive prepared for day one, with a full understanding of their role and responsibilities.
Expand your knowledge
